Heong Arena ("Heong Arena", "we", "us", or "our") respects your privacy and is committed to protecting your personal information when you use our website, tournaments, events, registration services, and other features.
By using Heong Arena, you acknowledge and agree to the practices described in this Privacy Policy.
When you create or use a Heong Arena account, we may collect information such as:
We only collect information that is reasonably necessary to provide and operate our services.
We may use your information to:
Payments for paid tournaments may be processed through third-party payment providers such as Razorpay.
We do not intentionally store sensitive payment credentials such as:
Payment records may contain information such as Order ID, Payment ID, amount, status, payment method, Tournament ID, registration info, and transaction date/time.
Payment processing is also subject to the applicable policies of the payment provider.
We do not sell your personal information.
Information may be shared with trusted service providers when reasonably necessary to process payments, provide website functionality, maintain security, provide customer support, prevent fraud, or comply with legal requirements.
We may also disclose information when required by applicable law or when reasonably necessary to protect the rights, safety, security, or property of Heong Arena, our users, or others.
Some information may be displayed to other users as part of tournament or platform functionality. For example, a username or gaming information may be visible where necessary for tournament participation or related features.
Users should not enter sensitive personal information into publicly visible profile fields.
We take reasonable measures to protect your account and personal information. However, no internet-based service can guarantee complete security.
You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been accessed without authorization.
We may retain information for as long as reasonably necessary to provide our services, maintain account/payment records, resolve disputes, prevent fraud or abuse, or meet legal requirements.
Heong Arena may contain links to third-party websites, platforms, events, or services that operate independently. We are not responsible for the privacy practices, security, content, or policies of external websites and recommend reviewing their privacy policies before providing personal information.
Heong Arena is not intended for individuals who are below the minimum age required to legally use the relevant services in their jurisdiction. Users who are not legally permitted to participate in paid tournaments or payment-related services must not use those features.
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of your data. Certain information may need to be retained when required for legal, security, or accounting purposes.
We may update this Privacy Policy from time to time. Any updated version will be published on Heong Arena and will become effective when posted, unless otherwise stated.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: heongbuisnesspvt.ltd@gmail.com
Platform: Heong Arena Esports & Tournament Platform